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Okeke
Hospitality Trainee at International Institute of Tropical Agriculture
Video resume
Contacto
Competencias
Skilled in building rapport with guests, ensuring positive experiences and resolving issues effectively.
Proficient in effective verbal and written communication, collaborating seamlessly with team members.
Experienced in managing reservations, utilizing booking systems, and maintaining accurate records.
Capable of maintaining organized records and processing data efficiently with various software tools.
Able to prioritize tasks effectively, ensuring smooth daily operations and timely service delivery.
Educacion
Resumen
Dedicated hospitality trainee with hands-on experience in guest relations, booking systems, and customer communication. Skilled in maintaining records and resolving conflicts to enhance guest satisfaction.
Logros Clave
- Efficiently managed guest check-ins and check-outs, enhancing customer satisfaction.
- Handled inquiries via phone and in-person, maintaining high communication standards.
- Processed bookings and maintained accurate customer records using Eezee Network system.
- Developed strong customer service and conflict resolution skills during hospitality training.
- Gained proficiency in reservation management, data entry, and record keeping.
Experiencia
Hospitality Trainee
Managed guest check-in/out, handled inquiries via phone and in-person, maintained professional communication standards. Processed bookings and managed customer records using the Eezee Network system with accuracy and timeliness. Provided service in Food and Beverage section, addressed customer requests, and upheld service standards. Coordinated travel services using online systems and internet research for clients. Worked in hot kitchen, cold kitchen, and pastry sections, developing attention to detail and multitasking skills
Habilidades
Transcripcion del Video
Transcripcion del Video 1
Hello, everybody. My name is Benedict. I'm from Nigeria and I am looking for a job. I'm looking for a job, a new job, where I can work and get paid. And I am very, very willing to learn, to grow, and to, like, to know more about your establishment. Please do contact me when needed. Thank you.