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Okenssy

Customer Service Agent

Contacto

Santo Domingo, Nacional, Dominican Republic
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Competencias

Customer ServiceExpert

Provided frontline support by addressing customer needs, resolving issues, and ensuring satisfaction.

SalesIntermediate

Contributed to sales objectives through engagement and promoting solutions to customers.

Communication SkillsAdvanced

Effectively communicated with customers and team members to facilitate understanding and issue resolution.

Problem SolvingAdvanced

Identified customer issues and provided timely solutions to ensure customer retention and satisfaction.

Educación

High School Diploma

Idiomas

SpanishNative
EnglishFluent

Resumen

Experienced Customer Service Agent skilled in resolving inquiries, supporting sales, and enhancing customer satisfaction. Adept at problem-solving and communication in dynamic environments.

Logros Clave

  • Handled customer inquiries and resolved issues efficiently to improve customer satisfaction
  • Contributed to sales and retention goals through proactive communication and problem resolution
  • Demonstrated strong communication and problem-solving skills in a fast-paced environment

Experiencia

Customer Service Agent

Concentrix

Handled customer inquiries, Resolved issues efficiently, Contributed to sales and retention goals

Habilidades

Customer ServiceSalesCommunication SkillsProblem Solving
Publicado en CazVid - 17 may 2026
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