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Olenka
Administrative professional with 5+ years in retail and hospitality
Contacto
Competencias
Provided friendly and efficient support to customers across retail and hospitality sectors.
Handled invoicing, financial reporting, inventory control, and document organization in various roles.
Managed cash registers, performed cash closings, and processed payments in retail and services.
Collaborated with colleagues to ensure high-quality service and operational efficiency.
Coordinated and managed activities for children and adolescents in a cultural organization.
Educación
Idiomas
Resumen
Experienced in managing administrative tasks, financial operations, customer support, and team collaboration across retail, hospitality, and cultural sectors.
Logros Clave
- Managed financial and inventory processes across multiple roles including warehouse, restaurant, and retail environments.
- Handled customer service, sales, and administrative operations, ensuring smooth day-to-day functioning.
- Led guidance and counseling for clients in a shopping center setting and supervised program management for youth activities.
Experiencia
Administrative Assistant (Internship)
Reviewing invoices and sender remittance guides., Designing strategic processes to accomplish corporate goals., Monthly accounting control reports review., Monitoring purchases made by the logistics department., Review, control, and inventory of the warehouse zone.
Administrative Cashier
Vault balance and regular customer account statement., Responsible for supplier payments., Responsible for facilitating payments to collaborators and guest artists., Responsible for procuring essential office supplies.
Administrative Assistant
Control daily income and expenses, carry out cash closings and prepare financial reports., Provide customer support, manage reservations and resolve problems or complaints., File and organize important documents, such as invoices, permits, and contracts., Issue receipts and invoices., Interview and recruit staff.
Cashier/Customer Service
Responsible for overseeing the cashier section (general cash register)., Managing special orders for corporations and customers., Attracting new customers through price and promotion information., Addressing customer needs and promptly responding courteously to customer requests or inquiries.
Cashier/Customer Service Representative
Manage customer payments and cash securely., Assist customers at the counter, accurately record orders, and deliver friendly, efficient service., Collaborate with fellow staff members to deliver efficient and high-quality service to customers., Maintain cleanliness and organization in the work area.
Shopping Center Developer
Provide guidance and counsel to both internal and external clientele., Provide details on promotions, discounts, and campaigns., Conduct surveys mandated by the Shopping Center with customers.
Cashier/Customer Service - Campaign
Management of POS, MasterCard, and Visa, cash, and short-term loans for customers., Provide details on different discounts and promotions., Establish Ripley Card associations.
Cashier/Customer Service - Campaign
Inform customers about promotions and special offers on game packages., Manage cash flow and uphold precise transaction records., Associate customers with the Mr. Joy Club.
Educational Oversight
Management of programs and activities for children and adolescents during the summer season.