Oliver - Dispatch Agent with 3+ years of logistics coordination

Coordinated truck loads, including pickup and delivery processes, using dispatch software.

Maintained effective communication with clients and truck drivers to ensure smooth operations.

Scheduled and followed-up with clients and contacts to support business and logistics activities.

Streamlined communication processes between clients, drivers, and internal teams to improve efficiency.

Contacted truck drivers with flatbeds and hotshots to transport client loads., Took full responsibility for the loads from pickup to delivery.

Helped grow U.S. cleaning businesses through appointment setting and admin support., Handled scheduling, CRM, emails, and client follow-ups.

Identified potential clients interested in mortgage refinancing proposals., Facilitated direct contact between clients and banking agents to streamline the process.