Experienced customer service representative with 10 years of expertise in B2B and B2C support, specializing in customer retention and issue resolution.
Handled inbound calls dealing with customer issues, payments, and order tracking.
Worked on retaining customers and preventing cancellations of recurring products.
Performed outbound calls to engage customers and promote retention efforts.
Communicated effectively to resolve customer issues and promote services.
Descubre otros profesionales con experiencia similar
Identified customer issues and provided solutions in a fast-paced environment.
