Este perfil está escrito en inglés
Customer Service Associate with experience in CRM and communication tools
Handled customer inquiries and issues through support platforms, ensuring timely resolution.
Utilized CRM tools such as Salesforce and Pipedrive to manage customer data and interactions.
Proficient with online communication platforms like Zoom and Slack for team collaboration.
Experienced in Microsoft Office Suite and Google Workspace for documentation and presentations.
Basic understanding of managing and utilizing social media channels like Facebook, Twitter, and LinkedIn.
Dedicated customer service professional experienced with a range of communication and CRM tools, committed to delivering quality support and optimizing client interactions.