Este es mi perfilContactar vía CazVidEste perfil está escrito en inglés
Brooks
Customer Service Agent
Contacto
Competencias
Led scheduling, resource management, and process optimization in medical settings to improve workflow.
Ensured excellent patient care through effective communication, translation, and support services.
Operated various medical devices to support clinical procedures and patient diagnostics.
Provided technical and language support, translating medical consultations and assisting users.
Reviewed, digitized, and managed clinical records and operational data for reporting purposes.
Educación
Idiomas
Resumen
Versatile healthcare professional with over a decade in clinical operations, patient support, and translation services. Skilled in managing medical records, supervising hospital areas, and facilitating communication between patients and providers. Adept at process improvement, team leadership, and...
Logros Clave
- Supervised operations across emergency, hospitalization, outpatient, and OR areas, ensuring compliance and efficiency.
- Managed and digitized clinical records and care documentation for monthly reporting, improving data accuracy.
- Provided technical support and translation services, facilitating communication between patients and medical providers.
Experiencia
Customer Service Agent
Providing technical support to users of the communication company Trackphone Wireless., Handling requests, payments, customer care, and follow-up through phone calls.
Surgical Advisor and Sales Representative
Virtual consultation with potential patients interested in aesthetic procedures., Managing clinical records and referrals to specialists at different Goals Plastic Surgery clinics in the USA., Selling various surgical procedures through calls, messages, and emails.
Medical Coordinator
Supervising operations in the emergency, hospitalization, outpatient consultation, and operating room areas., Managing and administrating medical-surgical materials in the mentioned areas., Planning and coordinating schedules for medical and support staff., Ensuring compliance with internal...
Medical Interpreter
Facilitating clear, accurate communication between patients and medical providers by translating the consultations as a video remote interpreter and over the phone interpreter.