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Bilingual Agent with 7+ years in Customer Service and Sales
Provided efficient and professional support to customers across multiple campaigns.
Led sales initiatives with a focus on pre-qualification and customer engagement.
Mentored individuals in English language skills, demonstrating language proficiency and teaching ability.
Communicated effectively in English and Spanish in diverse client interactions and campaign roles.
Experienced bilingual agent with over 7 years in the BPO industry, specializing in customer service, sales, and English mentoring.