Oscar - Software Developer with 5 years of full-stack experience in fintech

Utilized JavaScript for building interactive web interfaces and client-side scripting.

Developed responsive user interfaces with React.js enabling dynamic web applications.

Designed and integrated RESTful APIs for backend communication and data exchange.

Utilized Docker for containerization and deployment of applications in cloud environments.

Responsible for verifying insurance statuses, appointments and special requests for dental patients and sending detailed reports., Worked with offices in the USA and Canada, adapting to different office systems and unique communication preferences to ensure seamless interactions., Collaborate effectively with the office to establish efficient communication channels and deliver exceptional results.

In charge of answering customer calls, listening to their concerns, and solving problems., Handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need related to payment, credit card and charges.

Participated in the opening of Hotel Resort 5 stars of Wellness concept in Costa Rica., Developed sales protocols, customer service, billing, staff training in different departments, analysis of historical data., In charge of supervising and feeding CRM workflow, website maintenance, and social media & Data analysis, maintenance and support of company technology.