Demonstrated experience with Customer Care.
Demonstrated experience with Appointment Scheduling.
Demonstrated experience with Payment Processing.
Demonstrated experience with Document Editing.
Contact Center Dominicana (CCD)
Offer the initial customer care as an Appointment settler by Scheduling Patients for a top-of-the-Line Diagnostic Imaging Center., Discussing Payment Options, handling initial requests for Medical Records, and acknowledging Patient demands for further assistance while always keeping Protocol Standards.
Guerrero Abreu y Asociados
Processing payments, Issuing Eviction letters and Final Notices, Transcribing and Editing Documentation, Delivering Premium Online Marketing, Managing the business online presence.
Concentrix
Offer calculations, Process payments, Perform banking activities.
Teleperformance SLR
Track packages, Cancel deliveries, Offer Quality Customer Service Assistance to address various claims, grant refunds and add new services as needed by clients’ requests.
Computer Science
Philosophy Studies
High School Graduate
Introduction to Windows and MS Office Basics
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Demonstrated experience with Multi-tasking.
Alorica DR
Provide Technical Support for various electronic devices following up-to-date guidelines on the proper troubleshooting procedure.
Teleperformance SLR
Offer Quality Customer Service Assistance to address various claims and adjust reservations by client’s requests.
Redemptoris Mater Seminary
Bestow Premium Care to honored guests through catering, Scheduling meetings and answering, screening, and transferring incoming calls as necessary.
