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IT Support Specialist at Velaphanda Trading & Projects
Proficient in diagnosing and resolving hardware, software, and network issues, ensuring minimal downtime.
Experienced in managing user accounts, groups, and OUs, optimizing user access and security protocols.
Skilled in installing, configuring, and troubleshooting various IT hardware and software components.
Capable of managing network cabling, patching, and basic troubleshooting to maintain connectivity.
Experienced in managing client interactions, scheduling, and administrative tasks to support organizational operations.
Motivated IT technician with proven skills in system security, network infrastructure, and user support, complemented by administrative experience in healthcare and trading sectors.
Configured antivirus software to protect IT systems. Maintained network infrastructure including cables and patching. Managed Active Directory users, groups, OUs, and password resets. Installed and configured hardware and software. Set up email accounts and telephone systems. Supported desktops, laptops, and printers. Tested and monitored software performance
Managed patient scheduling and reception duties. Maintained medical records and billing support. Prepared treatment rooms and assisted dentist during procedures. Handled calls and general administrative support