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Palesa
Call Centre Agent with customer service experience
Contacto
Johannesburg, Gauteng, South Africa
Disponible en CazVid
Competencias
Customer ServiceIntermediate
Provided support and assistance to customers, resolving inquiries effectively.
Communication SkillsIntermediate
Maintained clear and professional communication with clients over phone interactions.
Problem-solvingIntermediate
Addressed customer issues by identifying problems and suggesting solutions.
Call ManagementIntermediate
Managed call flow and handled multiple customer interactions efficiently.
Educacion
Call Centre Certificate of attendance
ENT Call Centre
Idiomas
IsiZulu
isiXhosa
Sotho
English
Resumen
Dedicated Call Centre Agent with experience in managing customer inquiries and maintaining high service standards.
Logros Clave
- Handled customer inquiries and provided support at I-Talk
- Managed daily call volumes and maintained service quality
- Developed communication and problem-solving skills in a call center environment
Experiencia
Call Centre Agent
I-Talk
Habilidades
Customer ServiceCommunication SkillsProblem-solvingCall Management
Publicado en CazVid - 17 may 2026