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Paloma

Virtual Assistant with 5+ years in administrative and linguistic roles

Contacto

Zacatecas, Zacatecas, Mexico
Disponible en CazVid
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Competencias

CommunicationAdvanced

Effectively handled calls, translated documents, and facilitated cross-cultural interactions.

Administrative SupportAdvanced

Managed schedules, maintained records, and supported team operations.

TranslationExpert

Provided accurate translation and cultural interpretation between English and Spanish.

Customer ServiceIntermediate

Greeted visitors, maintained professional interaction, and managed client communications.

Record Keeping & Data ManagementIntermediate

Maintained detailed logs of maintenance activities and client records.

Educación

Bachelor’s Degree
UAZ (Autonomous University of Zacatecas)

Idiomas

SpanishNative
EnglishFluent

Resumen

Experienced in office management, interpreting, translation, and customer service with a focus on efficient communication and cross-cultural support.

Logros Clave

  • Streamlined maintenance communication processes, reducing repair delays
  • Provided real-time interpretation, facilitating effective law enforcement communication
  • Translated diverse documents, maintaining cultural and contextual accuracy

Experiencia

Virtual Assistant/Maintenance Coordinator

True Work Logistics
Jun 2022 - Dec 2024

Answered and screened calls to provide information, schedule appointments and take detailed messages., Assisted coworkers and staff members with special tasks on daily basis., Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions., Enhanced communication between departments, facilitating prompt responses to maintenance requests and reducing delays in repairs., Maintained detailed records of all maintenance activities performed, allowing for effective tracking of progress over time.

Interpreter

Language Line Solutions
Oct 2020 - Oct 2021

Provided consecutive interpretation for clients through phone calls, successfully maintaining pace with native English and Spanish speakers to deliver real-time comprehension between them., Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects., Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another., Maintained message content, tone and emotion as closely as possible.

Receptionist Intern

Migration Office, State of Zacatecas
Aug 2019 - Jan 2021

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance., Kept reception area clean and neat to give visitors positive first impression., Confirmed appointments, communicated with clients and updated client records., Answered central telephone system and directed calls accordingly.

Translator

UAZ (Autonomous University of Zacatecas)
Aug 2018 - May 2020

Translated documents from English to Spanish., Reviewed final works to spot and correct errors in punctuation, grammar and translation., Applied cultural understanding to discern specific meanings beyond literal written words., Replicated flow, style and overall meaning of original texts.

Habilidades

CommunicationAdministrative SupportTranslationCustomer ServiceRecord Keeping & Data Management
Publicado en CazVid - 3 jul 2025
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