Este perfil está escrito en inglés
Office Assistant Manager
Office Assistant Manager open to new opportunities
Oversee daily office operations and administration. Manage staff and coordinate recruitment processes. Handle documentation related to Japan employment/training programs. Communicate with Japanese partners and clients
Followed up with U.S. insurance companies and patients to collect overdue medical payments and resolve claim denials.. Reviewed and managed aging reports to ensure timely recovery of outstanding balances and reduce DSO.. Updated and maintained accurate account records in RCM systems while adhering to HIPAA compliance standards.
Managed marketing campaigns and student enrollment promotions.. Addressed student inquiries and relationship management.. Assisted in digital marketing and brand positioning.
Promoted digital banking products such as Epassbook, Combank Digital, and Flash app to enhance customer engagement and digital adoption.. Assisted customers with product registrations, troubleshooting, and resolving technical or account-related issues efficiently.. Achieved daily sales and service targets through proactive communication, problem-solving, and customer support.. Performed banking back-office tasks including data entry, documentation, and coordination with relevant departments to ensure smooth digital operations.. Resolved customer issues related to digital marketing products.. Promoted and canvassed digital banking products, including Combank Digital, Flash, and E-Passbook.
Handled customer interactions at the front office, providing support for loan inquiries, payments, and account updates.. Performed back-office tasks including data entry, document verification, and record maintenance for finance operations.. Managed loan settlements, payment collections, and prepared reports to support the recovery process.. Assisted in issuing and processing seizing orders while ensuring compliance with company policies and customer service standards.