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paula

Au Pair

Contacto

Scarsdale, New York, United States
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Expertise in delivering exceptional service, resolving issues promptly, and enhancing customer satisfaction.

Business OperationsIntermediate

Proficient in managing daily operations, inventory, and logistics to optimize business efficiency.

Cross-Cultural CommunicationAdvanced

Skilled in effective communication across diverse cultural settings, facilitating collaboration and understanding.

Business AnalyticsBeginner

Foundational knowledge in analyzing data to support business decision-making, with ongoing development.

Microsoft Power BIBeginner

Basic proficiency in data visualization and reporting using Power BI to support analytical insights.

Educación

Bachelor’s Degree
Politécnico Grancolombiano

Idiomas

SpanishNative
EnglishUpper-intermediate (professional working proficiency)

Resumen

Dedicated professional with over 6 years in customer service and business support roles, adept at cross-cultural communication, logistics, and operational management. Skilled in data analysis tools and committed to enhancing client and organizational success.

Logros Clave

  • Delivered efficient customer service in a fast-paced restaurant environment, enhancing client satisfaction.
  • Managed cash register operations, payments, and inventory control to improve operational accuracy.
  • Provided full-time childcare in an English-speaking environment, demonstrating adaptability and organizational skills.
  • Supported logistics and household management, ensuring smooth daily routines and schedules for families.

Experiencia

Au Pair

Cultural Care Program
2024 - Present

Provided full-time care for two children (ages 5 and 10) in an English-speaking environment.. Managed daily schedules, routines, and household organization.. Coordinated shopping and logistics for family activities.. Developed strong communication skills through daily interaction in English.

Customer Service & Operations Assistant

Family Restaurant Business
2017 - 2023

Delivered direct customer service in a fast-paced environment.. Managed cash register, payments, and order processing.. Handled customer complaints and problem resolution.. Supported inventory control and supplier coordination.. Worked up to 48 hours/week during peak seasons while studying.

Habilidades

Customer ServiceBusiness OperationsCross-Cultural CommunicationBusiness AnalyticsMicrosoft Power BI
Publicado en CazVid - 2 jun 2026
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