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Paula
Bilingual Sales & Customer Service Professional with 5+ years of experience
Contacto
Competencias
Provided bilingual customer support and follow-up to ensure client satisfaction across roles.
Engaged in inbound sales and cold calling collections to achieve organizational goals.
Handled bookkeeping, invoice management, and data organization as a Virtual Assistant.
Utilized Office Suite, CRM, Salesforce, and project management tools effectively in daily tasks.
Educación
Idiomas
Resumen
Experienced bilingual customer service and sales professional skilled in client engagement, collections, and administrative tasks, with a proven ability to streamline processes and improve service quality.
Logros Clave
- Managed customer service and sales follow-ups at Foundever SAS, enhancing client engagement
- Conducted cold calling collections and set payment arrangements at First Global Response SAS, improving collection efficiency
- Organized invoicing, reconciliation, and bookkeeping tasks as Virtual Assistant at CAS Group LLC, streamlining financial processes
Experiencia
BILINGUAL INBOUND SALES AGENT
Telephone sales of intangible products., Back office organization for sales data base, Customer Service., Sales follow ups
BILINGUAL COLLECTION AGENT
Cold calling collections, Account follow-ups and goal work., Customer service., Set payment arrangements and manage same day payments
BILINGUAL ACCOUNTING VIRTUAL ASSISTANT
Bookkeeping, Excel tables management., Invoice organization and categorization., Reconciliations and funds request., Review and organization for purchase orders