Pavel avatar

Pavel - Customer Service Specialist with 4+ years in client support and sales

Morelia, Michoacán, Mexicoen
Provided high-quality customer service across multiple roles, ensuring customer satisfaction.
Handled sales and reservations, contributing to client retention and revenue generation.
Publicado en CazVid

Resumen

Experienced in delivering exceptional customer service, managing sales, and technical support across diverse client-facing roles.

Logros Clave

Habilidades

Customer ServiceExpert

Managed customer inquiries, resolving issues and providing support to ensure customer satisfaction.

Sales & ReservationsIntermediate

Facilitated sales processes and reservation bookings to enhance customer experience and retention.

Technical Support & TroubleshootingIntermediate

Provided technical support and troubleshooting in office software and data entry systems.

Communication & Active ListeningExpert

Utilized effective communication skills and active listening to understand and address customer needs.

Data ManagementIntermediate

Utilized data entry and spreadsheet software for organized data handling and reporting.

Idiomas

English(B2-C1)Spanish

Experiencia

Customer service Representative

Konexo

April 2016 - November 2016

Offer the best customer service to our members, Sale and retain role, Book reservations for our customers.

Sales Agent

Teleperformance

December 2021 - September 2022

Provide information and close the sale of the vehicle.

Customer service Representative

Cx Results

December 2022 - March 2023

Provide the best customer service possible to our clients, Track, verify, place orders and resolve all of the questions that the customer have.

Customer service Representative

THE FUNCTIONARY

March 2023 - March / 25 / 2024

Opening new claims, Tracking service orders, Resolving customer inquiries as a customer service representative, Providing the best possible service to our clients.

Educacion

High school Degree