Experienced full-stack developer with a focus on JavaScript frameworks and backend services.
Utilized JavaScript extensively for front-end development across projects.
Built scalable backend services using Node.js in full-stack applications.
Developed interactive UI components and single-page applications with React.
Designed and managed relational databases, optimizing queries for performance.
Expedia Group
Prospecting, contracting and onboarding conventional lodging and vacation rental properties in NORAM and LATAM, Providing high quality inventory for Expedia Group travelers, Support to internal teams related but not limited to onboarding problem solving, Team's connectivity champion, experienced connecting several channel managers like Omnibees, Amadeus, Cloudbeds, Synxis, Etc.
Resort Global Network
Marketing and Prospection support for 4 different vacation clubs, with over 70 resorts in 7 different countries, Service to incoming calls and emails from direct customers and B2B Partners, Account follow-up until successful completion of cycle, Pipeline forecasting
Intrepid Travel
Responsible for customer duty of care and operation of travel programs, Rooming list coordination with affiliated hotels, Public and private transportation coordination under brand standards, Oversee tour providers staff tasks and set up, ensuring compliance and satisfaction, Report and manage travel expenses, 24/7 on site solution provider
Biotechnology
Information Technologies
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Participated actively in Scrum teams, delivering incremental value in sprints.
Premier by Original
Constant formal written and phone communication, Account status reports and case review to supervisors and customers, Processing payments and requests, Handle and follow up service complaints, Support to allotment exchange companies and other resort departments
Hotel Casa Maya
Front desk customer service, Check-ins and check-outs, Handle complaints, Hospitality procedures, Reservations, Statistical reports, Cash and card merchant reports, Support to other departments in the hotel
Krystal International Vacation Club
Personalized service, High pressure vacation club membership sales and follow up to domestic and international new members
Sunset Group
Personalized service, High pressure vacation club membership sales and follow up to domestic and international new members
We Go Mexico
Website design, Coordinate web services, Marketing support, Search engine optimization and content generation