Bilingual professional with over a decade of experience in interpretation, education, and customer service, with strong data management and organizational skills.
Extensive experience with data management systems, CRM tools, and ensuring precise data input.
Fluent in English and Spanish, applied in interpretation, teaching, and customer service contexts.
Experienced in record-keeping, scheduling, reporting, and organizing files for educational and business settings.
Provided top-tier service, resolved inquiries, and maintained client database accuracy.
LanguageLine Solutions
Maintained accurate records of interpretation sessions while handling confidential information with discretion., Entered session data and client information into internal systems, ensuring accuracy and compliance., Collaborated with team leads to resolve data discrepancies and improve reporting...
Great Health Works
Managed customer records and updated CRM databases with high accuracy., Generated reports on sales activity and client accounts, ensuring up-to-date data tracking., Contributed to workflow efficiency through precise documentation and data input.
Atento – GameStop Account
Entered and updated order, billing, and shipment data into company systems., Resolved customer inquiries by verifying and correcting account information., Recognized for accuracy and timeliness in handling high-volume data entry tasks.
The English Learning Centre “Mount Ararat”
Systems Engineering
High School in Computing
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Demonstrated strong communication in teaching, interpretation, and client interactions.
Designed and maintained student records, schedules, and performance reports., Organized administrative files and coordinated academic data for multiple groups.
