Pedro

Demonstrated experience with Organized.

Demonstrated experience with Communication.

Demonstrated experience with Critical Thinking.

Demonstrated experience with Teamwork.

Managed a high call volume of 70 to 120 calls per day, Processed payments, Resolved billing inquiries, Updated confidential customer information, Made multiple sales daily for different NRG companies

Called Cinemax customers to offer new channels and services, Closed sales and achieved a high success rate

Set up appointments and scheduled moves, Worked with dispatch to ensure timely service, Handled supervisor calls for customer complaints