Dedicated professional with over 10 years of experience in customer service, administration, and caregiving. Adept at handling transactions, managing records, and supporting client and patient needs with compassion and professionalism.
Skilled in engaging with clients, understanding their needs, and delivering satisfactory service experiences.
Proficient in managing records, handling transactions, and performing clerical duties efficiently.
Excellent verbal and written communication skills for clear client interactions and team collaboration.
Capable of prioritizing tasks and managing multiple responsibilities effectively.
Epic cinema
Performed cashier functions, including handling sales transactions efficiently and accurately.. Managed cash drops, cash-ups, and end-of-shift bank balancing.. Completed daily administrative duties and paperwork, ensuring proper submission of documentation.. Assisted with sales and stock replenishment.. Guided customers on show times and directed them to the correct auditoriums.. Provided excellent customer service at all times.
AVBOB
Sold insurance policies and explained policy benefits clearly to clients.. Handled incoming phone calls and responded to customer queries professionally.. Maintained good customer relationships and ensured client satisfaction.
Kekgonne Care Centre
Assisted patients with daily activities, including bathing and feeding.. Maintained cleanliness and hygiene in patients’ rooms.. Accompanied patients on walks and offered emotional support.. Ensured patients’ safety, dignity, and well-being at all times.
Lekgabeng Disabled Centre
End User Computering Certificate
Grade 11
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Experienced in providing emotional support and daily assistance to patients with sensitivity.
Assisted with admitting patients and completing admission procedures.. Maintained and updated patient files and records accurately and confidentially.