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Pilar

Technical Support Specialist with diverse IT and legal support experience

Contacto

Bogotá, Bogota D.C., Colombia
Disponible en CazVid
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Competencias

IT SupportAdvanced

Performed technical support across various systems including Office 365, IMAP, Java, and Python.

Legal Documentation ManagementIntermediate

Managed legal documentation related to medical malpractice, insurance disputes, and privacy laws.

Legal Research & DraftingIntermediate

Conducted legal research and drafted correspondence for healthcare-related legal cases.

Customer Support OperationsIntermediate

Provided technical support for Hikvision cameras and associated software.

Software SkillsAdvanced

Proficient in using Excel, PowerPoint, and Word for various tasks.

Educación

Bachellior de Fernando Mazuera Villegas
Completed 2017
Technician
SENA
Completed 2018
Technician
Instituto Campo Alto
Completed 2021

Idiomas

FrancesB1
EnglishC1

Resumen

Support-focused professional with experience spanning IT services, legal documentation, and technical troubleshooting.

Logros Clave

  • Supported IT services using systems like Office 365, IMAP, Java, Python, and social media
  • Managed complex legal documentation related to healthcare and patient privacy laws
  • Provided technical support for Hikvision cameras and software

Experiencia

Technical Support

Accedo
2022 - 2023

Provided technical support in IT services, working with a variety of systems such as Office 365, IMAP, social media, Java, Python, and sales., Identified and consolidated new business opportunities, designing and implementing strategies to achieve monthly goals while managing and fostering high performance both in myself and my colleagues.

Independent Contractor

Andesworkforce
Present

Specialized experience supporting legal teams focused on healthcare-related cases., Managed complex legal documentation related to medical malpractice, insurance disputes, regulatory compliance, and patient privacy laws., Demonstrated proficiency in legal research, drafting legal correspondence, and maintaining an organized system for managing veteran case files in the U.S.

Technical Support

Customer Success Operations

Provided technical support for Hikvision cameras and Hikvision software.

Habilidades

IT SupportLegal Documentation ManagementLegal Research & DraftingCustomer Support OperationsSoftware Skills
Publicado en CazVid - 3 jul 2025
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