Este perfil está escrito en inglés
Senior Associate - Ops
Demonstrated experience with Customer Support.
Demonstrated experience with Communication Skills.
Demonstrated experience with Conflict Resolution.
Demonstrated experience with Multitasking.
Demonstrated experience with Google Ads.
Senior Associate - Ops open to new opportunities
Looked after Google Ads accounts for global clients and worked closely with advertisers to get better results from their campaigns.. Optimized campaigns to improve ad performance and kept client relationships strong.. Sorted out platform issues quickly so advertisers could keep running their campaigns without trouble.. Explained sales strategies and recommendations to advertisers in a clear, simple way.
Handled customer support while keeping service quality high.. Got better at juggling multiple tasks and managing workload in a target-driven team.
Handled international customer interactions in a fast-paced environment.. Built strong communication, conflict resolution and customer engagement skills.