Experienced Operations Analyst specializing in security analytics, fraud investigation, and IT support across banking and enterprise environments. Proven ability to lead teams, analyze complex data, and implement automation workflows to enhance security and operational efficiency.
Utilized Splunk SIEM for log analysis, alert triage, and security monitoring to identify threats and support incident response.
Conducted forensic investigations involving SQL and data correlation, focusing on identifying fraudulent activity and security loopholes.
Managed incident, problem, and change workflows using ServiceNow, supporting enterprise IT operations and access management.
Implemented automation workflows using Python and PySpark; analyzed data with SQL, Tableau, and Excel to support decision making and security monitoring.
Commonwealth Bank of Australia
Monitored high volume transaction activity using Splunk SIEM to identify fraud and account compromise, Conducted SQL based forensic investigations correlating multiple data sources, Collaborated with risk compliance and technology teams for incident response and audits, Led and mentored eight...
Veolia
Provided enterprise IT support across applications access management and endpoints, Managed incidents service requests and escalations through ServiceNow ITSM, Supported IAM provisioning password resets and access changes
Master of Science
Bachelor of Technology
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