Experienced customer support and sales professional with 3 years of managing customer queries through calls, chats, and emails, with expertise in CRM tools.
Handled various customer queries via calls, chats, and emails, ensuring accurate resolution.
Experienced in using Salesforce, Siebel, and Talkdesk to manage customer interactions.
Effectively communicated with customers to understand and resolve their issues.
Provided precise solutions to customer queries, improving their experience.
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