Dedicated customer support professional with experience in voice support, customer query resolution, and maintaining high standards of service.
Utilized verbal and written communication skills to handle customer interactions effectively.
Managed customer inquiries and resolved issues via voice support.
Utilized CRM tools to maintain accurate documentation of customer interactions.
Applied problem-solving skills to address customer service issues efficiently.
Foundever
Handled customer queries through voice support., Assisted customers with account-related and service issues., Followed company SOPs to ensure high customer satisfaction., Maintained professional communication and accurate documentation., Met quality and performance standards during training and...
Bachelor of Computer Applications
Intermediate
HighSchool
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