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Profesor

Customer Service Supervisor with 20+ years in client support and education

Video currículum

Customer Service
I used to work as customer service supervisor at Alorica Panama, and for me the most important thing is to be emphatic with the customer, that's the reason why for me the customer problem is my priority and finding solutions for the customer is my responsability.

Contacto

Panamá, Panamá, Panamá
Abierto a remoto
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Applied empathy and problem-solving skills as a supervisor to enhance customer satisfaction and service quality.

Team LeadershipIntermediate

Supervised customer service teams, providing guidance and support to achieve departmental goals.

Mathematics TutoringExpert

Provided virtual tutoring in mathematics for over 20 years, supporting students with learning challenges.

Administrative ManagementIntermediate

Managed and coordinated educational and administrative activities within academic institutions.

Resumen

A dedicated professional with over 20 years of experience in customer service supervision and virtual tutoring in mathematics and chemistry. Proven ability to manage teams, resolve customer issues effectively, and support academic growth.

Logros Clave

  • Supervised customer service operations at Alorica Panama, emphasizing empathy and problem resolution
  • Led initiatives to prioritize customer concerns, enhancing service quality
  • Mentored as a virtual tutor in mathematics and chemistry for over two decades, supporting students with academic deficiencies

Habilidades

Customer ServiceTeam LeadershipMathematics TutoringAdministrative Management
Publicado en CazVid - 3 jul 2025
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