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Security & Administrative Specialist with 10+ years in Security, Customer Service, and Inventory Management
Experienced in handling queries, complaints, and ensuring client satisfaction across diverse settings.
Skilled in stock control, receiving, storage, and minimizing discrepancies for efficient inventory operations.
Proficient in managing correspondence, call handling, and facilitating effective office operations.
Capable of facilitating learning and conducting assessments in security and general practices.
Dedicated professional with over 10 years in security, administration, and customer service. Proven ability to streamline processes, manage inventory, and deliver exceptional client support across various roles.
Welcoming visitors. Handling queries and complaints via phone, email and general correspondence. Transferring calls as necessary. Taking and ensuring messages are passed to the appropriate staff member staff in time. Give and receive feedback. Appreciate the participants. Facilitating discussions. Measure the outcome from trainings. Agenda setting and guidance. Create files for the learners. Filing. Keeping records. Attend staff meeting as required. Assessment design. Communicating assessment feedback. Oversees the general reassessment process
Serving customers. Counting stock. Cashier
Inventory management: monitor and manage stock levels, ensuring accuracy and minimizing discrepancies. Stock receiving and Storage: Oversee receipt of goods, verify quantities and ensure proper storage in the warehouse. Stock issuance and dispatch: manage the release of stock for orders, ensuring correct items and quantities are dispatched. Inventory reporting: provide regular reports on stock levels, movements and discrepancies.