Rachel - Sales Consultant with 4+ years in Bridal and Retail Industry

Delivers exceptional client experiences through personalized service and effective communication.

Proven ability to meet sales targets and negotiate effectively to close deals and build client trust.

Efficiently manages appointments to maximize client engagement and store productivity.

Maintains optimal stock levels and accurate records to support sales operations.

Conducted 90-minute bridal consultations—needs discovery, style curation, and fitting management—resulting in high conversion rates.. Guided clients through silhouettes, fabrics, and alterations; addressed objections and proposed alternatives to close sales.. Maintained post-visit follow-ups (calls/messages) to progress quotations to confirmed orders and fittings.. Managed appointment schedules, captured client details, and tracked orders, alterations, and collection dates.. Recorded sales accurately; coordinated stock availability, transfers, and special orders with the back office.. Prepared daily floor readiness—sample presentation, fitting rooms, and cleanliness—to support productivity.

Met GDAI/weekly targets through structured appointment prep, look-books, and curated fittings.. Maintained a client book—documented preferences, sizes, and timelines—to accelerate decision making.. Ensured impeccable floor standards and visual merchandising aligned to campaign periods and new collections.. Supported exhibition setups and in-store events to generate appointments and walk-in traffic.. Processed deposits, lay-bys, and invoices; updated order statuses and alteration requests for seamstress handover.

Handled till operations, receipts, and cash balancing; greeted customers and routed queries effectively.. Assisted with dress preparation, fittings, and basic sewing/alterations to meet client timelines.. Prepared décor items for functions and managed returns in good condition.. Maintained fitting rooms, prepared garments, and refreshed floor displays to drive sell-through.