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R

Rafa

Costumer Service Representative

Contacto

Barranquilla, Atlántico, Colombia
Disponible en CazVid
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Competencias

Bilingual CommunicationExpert

Fluent in English and Spanish, facilitating effective cross-cultural communication and translation.

Customer Service & Client SupportAdvanced

Experienced in handling diverse customer inquiries, resolving conflicts, and ensuring customer satisfaction.

Problem-Solving & Conflict ResolutionAdvanced

Skilled in identifying issues promptly and implementing effective solutions in high-pressure environments.

Organizational Skills & Time ManagementIntermediate

Capable of managing multiple tasks efficiently, ensuring timely delivery of services and translations.

Adaptability & Fast LearningAdvanced

Quickly adapts to new roles and environments, maintaining high performance standards.

Idiomas

EnglishFluent
SpanishNative

Resumen

Dedicated bilingual professional with over 4 years of experience in customer support, translation, and interpretation across medical, legal, and client service sectors. Known for professionalism, adaptability, and effective communication.

Logros Clave

  • Provided bilingual customer support at TIGO S.A., enhancing client satisfaction and retention
  • Delivered high-quality medical and legal translations, ensuring accuracy and confidentiality
  • Streamlined communication processes in multilingual environments, improving efficiency
  • Recognized for professionalism and reliability in fast-paced customer service roles

Experiencia

Costumer Service Representative

TIGO S.A.
209 - 2019

Bilingual Integrated Costumer Service Agent

LONGPORT AIRPORT S.A.S
2022 - Present

Documents and conversational translator

INDEPENDENT
2019 - Present

Medical Interpreter English-Spanish Emphasis

NUVO CX
2025

Medical, Legal and Insurances Interpreter

SOLVO S.A.S.

Habilidades

Bilingual CommunicationCustomer Service & Client SupportProblem-Solving & Conflict ResolutionOrganizational Skills & Time ManagementAdaptability & Fast Learning
Publicado en CazVid - 9 jul 2026
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