Experienced in healthcare interpretation, customer service, and team supervision with a focus on efficient communication and client assistance.
Provided interpretation, support, and communication services in healthcare and customer service settings.
Interpreted medical and insurance-related communications, facilitating understanding for LEP patients and clients.
Proficient in operating office hardware and software including Microsoft Office Suite and imaging devices.
Supervised call traffic and operational tasks at multiple organizations, overseeing team activities.
Teleperformance
Sykes El Salvador
Target
Advantage Building services
Teleperformance
Cyracom Interpreter for Health Care
Received call from Hospitals, clinics, health insurance companies, for interpretation., Set up appointments from LEP(patients), make an assessment for the medications the LEP have prior to any appointment., Make calls to LEP to recollect missing information to finish health insurance applications.
Técnico en mecánica de aviación
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Assisted in filling out Medicare and Medicaid applications, managing document collection and follow-up.
One World Global Services
Help to fill applications for Medicare and Medicaid, gather missing information, email the state complete applications, following declined applications, inbound and outbound calls for members in regard for applications.
