Experienced in customer relations, HR support, and account management across diverse industries, with strong interpersonal and problem-solving skills.
Ensured consistent and dependable support in customer and employee interactions.
Accurately responded to inquiries and managed account details diligently.
Addressed customer concerns and conflict resolution effectively.
Collaborated with colleagues to ensure seamless customer service and support processes.
IConcentrix Costa Rica, S.A
Provide outstanding customer service, Build professional relationships with customers, Respond to inquiries accurately and timely
Amazon Support Services C.R
Assist employees with HR inquiries, Provide accurate responses to employee questions
Encore Capital Group
Manage customer accounts, Negotiate payment arrangements
Royal Caribbean & Celebrity
Ensure productivity on gaming tables, Follow table game rules
Network Configuration & Support
Graphic Arts
High School
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