Rafael - Head Waiter with team leadership and customer service expertise

Provided personalized service to customers, ensuring satisfaction.

Supervised and coordinated wait staff to maintain service quality.

Used productivity tools for planning shifts and documenting tasks.

Collaborated with kitchen and bar staff to ensure seamless service.

Supervised and coordinated the team of waiters., Planned shifts and assigned tasks., Delivered personalized service to customers., Coordinated with kitchen and bar to ensure efficiency and quality., Resolved operational issues on the dining floor.