Experienced in customer support, account management, and medical interpretation, with strong technical skills and a commitment to clarity and service excellence.
Skilled in managing customer inquiries, resolving issues, and ensuring positive client interactions.
Experienced in facilitating clear communication between patients and healthcare providers in diverse settings.
Proficient in Windows, Macintosh operating systems, and Microsoft Office Suite for operational support.
Effective verbal and written communicator, ensuring accurate information relay in customer and medical contexts.
Office Depot
Answer customer telephone calls regarding existing accounts. Perform and manage account changes as necessary per customer requests.. Respond to questions and concerns about service and escalate calls appropriately. Consult with customer to evaluate needs and determine best options. Upgrade service and offer additional service packages or options. Consistently improve customer satisfaction through expert resolutions, issues, conflicts and concerns.
Answer customer telephone calls regarding existing accounts. Perform and manage account changes as necessary per customer requests.. Respond to questions and concerns about service and escalate calls appropriately. Consult with customer to evaluate needs and determine best options. Upgrade service and offer additional service packages or options. Consistently improve customer satisfaction through expert resolutions, issues, conflicts and concerns.
Provided medical interpretation between healthcare providers and patients in various mission events.. Ensured proper communication from patient to provider and from provider to patient.. Assured that patients received adequate instructions in their native language for correct follow-through on healthcare.
Hello, this is Ramon. I'm from the American Republic. I speak English just like in native. I have lived in the United States for a long time. Actually, also in Canada, I speak French, English, and Spanish. And I think I have like a lot of experience in sales, you know, customer service. I have also a lot of experience, certification also as a English.
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