Rudy - Customer Service & Tech Support Professional with Extensive Industry Experience

Choloma, Cortés Department, Hondurasen

Provided customer service and technical support across multiple roles in the cruise and hospitality industries

Gained diverse experience in customer engagement, technical troubleshooting, and hospitality services

Publicado en CazVid

Resumen

Experienced professional with a background in customer service, technical support, and hospitality across cruise lines and support centers.

Logros Clave

Progressed through roles involving customer interaction and support functions, demonstrating adaptability and skill development

Habilidades

Customer ServiceAdvanced

Handled customer inquiries and support in various service roles, ensuring customer satisfaction.

Technical SupportIntermediate

Provided technical assistance in support departments, resolving customer issues related to products and services.

Hospitality ServicesAdvanced

Performed hospitality duties as a Hotel Steward, ensuring guest satisfaction.

Communication SkillsAdvanced

Established effective communication with clients and team members in diverse customer service environments.

Idiomas

SPANISH

Experiencia

CUSTOMER SERVICE AND TECH SUPPORT REPRESENTATIVE

Concentrix hn

January 2023 - November2025

TECH SUPPORT ENGINE DEPARTMENT

MSC Cruises

June 2021 - October 2022

HOTEL STEWARD

Carnival Cruise Line

September 2019 - March 2022

CUSTOMER SERVICE REPRESENTATIVE

Allied Global

July 2018 - February 2019

Educacion

INSTITUTO TECNOLOGICO SENDERO DEL SABER

BACHILLERATO MERCANTIL Y CONTADOR PUBLICO

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Rudy - Customer Service &amp; Tech Support Professional with Extensive Industry Experience