Dedicated professional with extensive experience in data management, customer service, and healthcare support. Adept at ensuring accuracy, fostering positive client relationships, and adapting to diverse environments.
Expertise in accurate data entry, CRM management, and maintaining sensitive records with precision.
Skilled in empathetic communication across chat, email, and phone, ensuring positive client interactions.
Capable of handling diverse challenges efficiently, demonstrating flexibility in dynamic environments.
Proficient in Excel, Word, and PowerPoint for data analysis, reporting, and presentations.
Springboard
Executed accurate data entry tasks with high attention to detail.. Completed an intensive self-training program to enhance English language proficiency through direct conversations with native speakers.. Maintained a rigorous practice schedule to optimize typing speed and accuracy.. Prepared and submitted comprehensive weekly performance and progress reports.
Oclinicals
Provided patient support via chat, managing inquiries regarding appointments, medication refills, and test results.. Responsible for precise data entry and maintaining sensitive medical records.
Alorica (Caesar's)
Managed incoming customer calls, facilitating hotel reservations with efficiency and professionalism.
Unify CX- Minted
Delivered quality support via chat, email, and phone regarding holiday and wedding stationery.
Degree
University Certificate
Certificate
High School Diploma
Descubre otros profesionales con experiencia similar
