Rayyan

Hospitality & Guest Service Associate

Delivered attentive, professional guest service across front-of-house and hospitality operations, supporting high guest satisfaction.. Handled guest inquiries and complaints calmly and professionally, resolving issues promptly and maintaining service standards.. Collaborated with team members across departments to keep daily operations running smoothly and on schedule.. Prioritized and organized daily tasks to consistently meet deadlines in a fast-paced environment.. Applied basic financial handling skills, including accurate billing/cash handling and adherence to budget procedures.. Used MS Office tools (Word, Excel, PowerPoint) and email daily for administrative tasks and internal communication.