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Renato
Sales and Customer Service Specialist with diverse experience in retail, hospitality, and B2B sectors
Contacto
Competencias
Experienced in direct selling, customer relations, and business development across multiple sectors.
Handled customer inquiries, follow-ups, and account management in hospitality and financial services.
Coordinated legal events, appointments, and logistics for attorneys and clients, managing multiple cases and bookings.
Proficient in Word, Excel, AutoCAD, Photoshop, SketchUp, and CorelDraw for various administrative and design tasks.
Conducted cold calls, coordinated test drives, and generated business leads for automotive and transportation companies.
Educacion
Idiomas
Resumen
Experienced in sales, client relations, and operational coordination across retail, hospitality, and B2B industries, with a focus on achieving objectives and enhancing customer satisfaction.
Logros Clave
- Led brand promotion activities for multiple top trademarks in the Peruvian market, boosting brand visibility.
- Managed customer interactions and reservations at a 4-star hotel, enhancing guest experience and upselling tourist packages.
- Generated over $2,500 monthly in transportation services revenue by acquiring business clients through cold calling and lead generation.
Experiencia
Multi-brand salesman / Supervisor
Brand-booster of several top trademarks of the Peruvian market, sales expert., Route supervisor in charge of brand boosters in supermarket chains.
Receptionist
4-star hotel receptionist in charge of guide and interaction with tourists from all over the world, selling or adding to their reservation tourist packages of the city during their stay with EXE.
Customer Service
In charge of following up with customers who financed their cars with us, making cold calls every 15 days to ensure timely payments., Approved credit applications and processed payments using IDMS.
Sales Development Representative (SDR)
Responsible for receiving calls and coordinating test drives for customers at an Arizona dealership, working closely with salespeople to achieve sales of over $10,000 per unit.
Scheduling Specialist
Responsible for coordinate and schedule all the legal events for the attorneys on my team—such as depositions, hearings, mediations, and trials., Daily communication with homeowners, public adjusters, experts, and providers, managing over 50 active cases per day via email and phone.
Sales Development Representative (SDR)
Remote operator responsible for providing transportation services to businesses (B2B) such as dealerships, yachts, and moving companies, generating leads through Central Dispatch and cold calling, producing more than $2,500 monthly for the company.