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Rene

Customer Service & HR Specialist with 13+ years in client engagement

Video resume

Looking for remote positions
More information in my resume or contact me directly for an interview.

Contacto

San Salvador, San Salvador Department, El Salvador
Abierto a remoto
Disponible en CazVid
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Competencias

Customer ServiceExpert

Provided comprehensive customer support in call center and customer service environments.

Human Resources & AdministrationIntermediate

Handled administrative tasks within human resources, supporting recruitment and employee engagement.

LanguagesFluent

Fluent in English and Spanish, capable of effective communication in multilingual settings.

Social Media ManagementIntermediate

Managed social media content and engagement as part of the support and outreach activities.

Computer SkillsAdvanced

Demonstrated a high level of proficiency in computer knowledge, supporting service and administrative functions.

Educacion

English Major
University of El Salvador
2009

Idiomas

EnglishAdvanced

Resumen

Experienced customer service representative and human resources support professional with over 13 years of experience, fluent in English and Spanish, seeking remote opportunities to leverage client engagement and administrative skills.

Logros Clave

  • Accumulated over 13 years of experience in customer service sector.
  • Developed proficiency in human resources with 5-6 years of experience in administration.
  • Held multiple roles including social media specialist, associate, and technical support representative, showcasing versatility in service roles.

Experiencia

Technical Support Rep. Tech Support Rep. II Jr. And Social Media Specialist

CONVERGYS EL SALVADOR (STREAM GLOBAL SERVICES)
November 2013 - March 2019

Associate level 1

COGNIZANT EL SALVADOR
February 2020 - April 2024

Customer Service Associate

BPC

Teaching Practice I

CENIUES

Teaching Practice II

VICE -RECTORIA ACADEMICA

Habilidades

Customer ServiceHuman Resources & AdministrationLanguagesSocial Media ManagementComputer Skills
Publicado en CazVid - 3 jul 2025
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