Renzo - Data Analyst with 5 years of experience in retail industry

Applied statistical methods and tools like Excel and SQL to interpret data and generate reports.

Created dashboards and visual reports using Tableau to communicate insights effectively.

Performed data extraction and manipulation tasks for large datasets.

Worked closely with marketing and sales teams to interpret data trends and support decision-making.

Conducted bilingual recruitment and candidate assessments., Delivered employee training sessions in English and Spanish., Managed client accounts and follow-ups., Led project collaboration with Mastercard.

Provided 100% bilingual customer service in English and Spanish., Handled account creation, activation, and fraud prevention., Trained new and existing employees., Supervised outsourcing processes and vendor monitoring., Delivered personalized client support and account management.

Performed simultaneous and consecutive interpretation (English ↔ Spanish)., Facilitated communication during corporate meetings, training, and conferences., Ensured cultural and linguistic accuracy in cross-border collaborations.

Directed recruitment and onboarding of staff and volunteers., Coordinated logistics and project planning for large-scale events., Led and trained teams in camp operations.