Ricardo - Customer Service Agent at Radius Panamá

Experiencia demostrada en Customer Service Skills.

Experiencia demostrada en Fluency in English.

Experiencia demostrada en Fluency in Spanish.

Experiencia demostrada en Teamwork.

Laboratory Corporation of América - Transfer Collection Department As a customer service agent, my primary responsibility was to collect all the personal informátion of the customer to ensure the appropriate handling of their request. This included the customer's full name, contact details, phone number, address, and all the relevant informátion for Transfer to the Collection Department.

Radiology Health Insurance Billing Department. I used to work as a customer service agent for the Radiology Health Insurance Department.

Marketing Dep. I worked as a customer service agent at DSS were my responsibilities included handling mortgage and vehicle dept collect or, as well as coordinating sales for travel packages. The project eventually closed.

As a customer service agent at DirecTV, my responsibilities include presenting and offering cable TV packages tailored to customers' needs. Additionally, I promoted a special offer on HD devices, specially targeted to reward our most loyal customers.