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Ricardo
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Competencias
Demonstrated experience with Strong problem-solving.
Demonstrated experience with Effective Communication.
Demonstrated experience with Verbal and Written Communication.
Demonstrated experience with Medical Language.
Demonstrated experience with Negotiation Skills.
Educacion
Idiomas
Resumen
View Ricardo's professional profile on CazVid.
Experiencia
Medical Administrator and Receptionist
Assisted patients with their inquiries, Prepared appointments for the upcoming week, Organized essential documents with confidentiality for each appointment, Managed calendars, Provided real-time interpretation services to doctors during patient calls, Called potential clients to offer the service of the clinic, managing a CRM system
Executive Assistant
Managed complex administrative tasks for high-level executives, Handled a CEO’s dynamic calendar, Scheduled meetings with staff, board members, donors, and partners, Managed email correspondence, Conducted essential research for ongoing initiatives, including data entry and process enhancement
Customer Service Representative
Provided refunds to the restaurants when a customer claimed about the food status or food delivery, Managed all the menus from the restaurants that we requested menu updates, Solved restaurant's issues and questions regarding their account and how to manage the system, Sold the GH services to the restaurants located in USA by calling to restaurants owners
Customer Service Representative
Talked to the drivers to check the status of the package, Estimated delivery time information and scheduled package pickup
Medical Executive Assistant
Provided high-level executive support by centrally managing the complex calendars and logistics for 8 providers across 11 clinic locations, Daily high-volume scheduling, Meticulous administrative assistance, Comprehensive document management/data entry, Ensured regulatory compliance by handling sensitive confidential patient information, Processed insurance and prior authorizations, Streamlined client relations by monitoring and responding to all inquiries on the EMR system, Guaranteed seamless communication through bilingual (Spanish/English) interpretation and support