Ricardo brings over two decades of leadership in social policy, communications, and program management across government, NGOs, and private sectors. Proven track record in advancing social inclusion, strategic communications, and stakeholder engagement at national and international levels.
Designs and executes comprehensive communication strategies for social, political, and organizational initiatives.
Advises on social inclusion policies and government programs, facilitating inter-agency collaboration and policy implementation.
Builds and maintains relationships with diverse stakeholders across sectors to advance organizational and social goals.
Manages media engagement and crisis communication to shape public perception and influence legislative debates.
Casa Presidencial of Costa Rica
Spearheaded national social inclusion policy initiatives impacting 250,000+ citizens, promoting equity and development.. Led inter-agency collaboration to expand access to healthcare and education across marginalized regions.. Advised executive leadership on socio-economic priorities, contributing to the allocation of $45M in social investment.. Directed a task force of 12, accelerating policy implementation and improving delivery timelines by 30%.
End of Life with Dignity Foundation (Partir con Dignidad)
Directed multi-channel PR strategy, expanding awareness of end-of-life rights by 60% and securing 30+ media placements per year.. Orchestrated national campaigns influencing legislative debates, reaching over 1 million citizens.. Led stakeholder engagement with medical, legal, and religious groups to build inclusive messaging.. Supervised a team of 5 staff and 10 volunteers; streamlined campaign workflows by 40%.
Instituto Nacional de Aprendizaje
Managed a nationwide poverty alleviation initiative serving 10,000+ families annually.. Collaborated with five ministries to align regional program execution and ensure service equity.. Conducted training for 150+ facilitators on inclusive development and community engagement.. Developed M&E systems that reduced beneficiary dropout by 18% through improved service tracking.
Doctorate Honoris Causa
DESS
Master’s & Licensure
Bachelor’s
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Oversees large-scale social and development programs, ensuring effective execution and stakeholder collaboration.
La República Newspaper – Costa Rica
Led editorial strategy and content direction for Candilejas, a socio-cultural section of a national newspaper.. Co-owned and managed journalistic production, audience growth, and commercial partnerships.. Developed multimedia features spotlighting cultural, political, and human development topics.. Awarded National Journalism Distinction “Periodismo Diferenciador” in 2016 for innovative storytelling.
La República Newspaper – Costa Rica
Produced investigative and cultural journalism content for both print and digital platforms.. Managed customer engagement operations and telemarketing for editorial subscriptions.. Coordinated feedback loops between editorial and sales teams to improve retention and brand positioning.
Tripp Cargo – USA & Costa Rica
Oversaw all recruitment and onboarding across U.S. and Central American logistics operations.. Directed B2B marketing strategy, increasing client acquisition by 35% over two years.
RBC Bank – Sarasota, Florida
Managed high-value personal and business accounts; recognized for exceeding regional sales targets.. Delivered financial literacy sessions to Hispanic communities, expanding client trust and outreach.
Hispanic Legacy Institute – Florida
Taught language and cultural courses to high school and adult learners with an emphasis on Latin American history.
Westfield Southgate – Florida
Handled public-facing communications and retail partner relations at a regional shopping center.. Enhanced customer satisfaction through new engagement protocols and service training.
Universidad ULACIT – Costa Rica
Lectured in English on HR theory, team management, and labor law within a multicultural framework.
Renault Headquarters – Paris, France
Coordinated cross-border HR processes for international hires and training within EU offices.
UNESCO – Paris, France
Developed global PR campaigns for cultural initiatives; liaised with Latin American media agencies.
Radio France Internationale – Paris, France
Produced international news segments in Spanish; focused on Latin American political coverage.
La Nación – Costa Rica / U.S. / France
Wrote in-depth analyses on politics and culture for top-tier national and international audiences.
