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Rifeletsi
Customer Service Agent at Carecall Retail and Distributions
Contacto
Johannesburg, Gauteng, South Africa
Disponible en CazVid
Competencias
Communication SkillsIntermediate
Effective verbal and written communication to address customer needs clearly and professionally.
Attention to DetailIntermediate
Ensures accuracy in handling inquiries and managing customer data.
Problem SolvingIntermediate
Quickly identifies issues and provides appropriate solutions to customer concerns.
Time ManagementIntermediate
Efficiently manages multiple tasks to meet deadlines and maintain service quality.
Educacion
Matric
Idiomas
English
IsiZulu
Sesotho
Resumen
Dedicated customer service agent with experience in handling inbound queries, demonstrating attention to detail, problem-solving, and effective communication. Skilled in multitasking and maintaining professionalism in fast-paced environments.
Logros Clave
- Handled inbound customer inquiries, ensuring timely and accurate responses to national lottery queries.
- Maintained high levels of customer satisfaction through effective communication and problem-solving.
- Demonstrated strong multitasking and time management skills in a fast-paced environment.
- Built trust and rapport with customers, enhancing repeat engagement.
Experiencia
Customer service agent
Carecall retail and distributions
Taking inbound calls and answer National lottery queries related
Habilidades
Communication SkillsAttention to DetailProblem SolvingTime Management
Publicado en CazVid - 2 jun 2026