A dedicated professional with experience in customer service, financial support, technical troubleshooting, and logistics management. Skilled in handling diverse client needs, implementing email marketing initiatives, and coordinating import/export activities. Adept at maintaining strong client...
Provided technical assistance and troubleshooting support for credit card services and technical issues in telecom.
Handled inbound calls, managed customer relations, and delivered support for financial and money transfer services.
Participated in email marketing campaigns, responsible for sending promotional and informational emails to customers.
Managed import/export operations, logistics coordination, and procurement activities for goods handling.
SITEL NICARAGUA
FINANCIAL SPECIALIST. MAIN RESPONSIBILITY, SITEL NICARAGUA.
SITEL NICARAGUA
WORKED WITH CREDIT CARDS IN TECHNICAL SUPPORT AND TROUBLESHOOTING CARE.
CROSSING NICARAGUA
WORKED IN AN EMAIL MARKETING CAMPAIGN AS RESPONSIBLE TO SEND EMAILS TO CUSTOMERS.
SITEL NICARAGUA
WORKED AS CUSTOMER REPRESENTATIVE WITH INBOUND CALLS IN MONEYGRAM CAMPAIGN.
PLAYA MANUFACTURING
AS
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WORKED AS LOGISTICS MANAGER, EXPORTS AND IMPORTS GOODS AND PROCUREMENTS.
NATIONAL CAR RENTAL
WORKED AS AN ACCOUNT KEY MANAGER IN VEHICLES SERVICES RENTING.
