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Roberto
Customer Service & Tech Support Specialist with 14 years of experience
Video resume
Contacto
Competencias
Provided customer support and resolution across various roles, ensuring customer satisfaction.
Assisted customers with technical issues, demonstrating problem-solving abilities in support environments.
Managed multiple customer inquiries and tasks simultaneously in support roles.
Communicated effectively in bilingual settings, enhancing customer interactions.
Handled reservations and sales, including car rental bookings for customers.
Educacion
Idiomas
Resumen
Experienced customer service specialist with over 14 years in technical support, sales, and customer relations, fluent in bilingual communication.
Logros Clave
- Resolved customer issues efficiently across multiple support channels at AT&T
- Adapted quickly to new challenges, demonstrating a willingness to learn and multitask
- Gained bilingual skills to effectively communicate with diverse customer bases
Experiencia
COLLECTIONS SPECIALIST & BROADBAND TECH SUPPORT
Resolving problems, Multitasking, Fast Learner, Willingness to try out new challenges, Bilingual