Demonstrated experience with Microsoft Excel.
Demonstrated experience with Python.
Demonstrated experience with Microsoft Word.
Demonstrated experience with Microsoft Power BI.
GoDaddy
Manage inbound calls from clients in Canada, Australia, the UK and the U.S., Apply discovery questioning to identify customer needs and recommend GoDaddy products such as domains, website design, and business emails with Microsoft 365, Strengthen communication, negotiation, and multitasking abilities while consistently meeting sales and customer satisfaction targets.
Centene/WellCare
Handled inbound calls from U.S. clients including senior members (65+) and healthcare professionals, assisting with Medicare insurance inquiries., Processed prior authorizations and refill requests for prescription drugs, ensuring compliance with the plan policies and federal regulations., Developed strong English communication, empathy, and problem-solving skills while supporting customers with sensitive health-related issues.
Red River Ski & Summer Area
Operated the main ski lift, ensuring safe and smooth boarding for guests and maintaining the snow ramp and daily equipment setup., Assisted the Ski Patrol during on-mountain incidents and verified lift using scanners., Provided directions and information to visitors about the dining areas, ticket offices, and rental equipment.
Bachelor
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Demonstrated experience with AutoCAD.
