Rodolfo - Project Manager with 10+ years of experience in technology sector

Experienced in planning, executing, and closing projects with a focus on technology solutions.

Applied Scrum and Kanban frameworks to streamline project workflows and enhance team collaboration.

Maintained effective communication with clients to align project expectations and deliverables.

Supervised and motivated diverse teams to achieve project goals and foster professional development.

Compliance with KPI's, Daily administrative tasks, Time management, Personnel management

Creation of quantitative and qualitative strategies through the SMART model, Rational and creative problem solving process for business lines of customer service calls and chats, Developing high performance teams with experience providing coaching.

Telephone support for digital login problems, Guided online profile processes for exalted clients, Generated an efficient interaction flow with constant performance.