Rodrigo - Project Manager with 8+ years of experience in construction and infrastructure

Overseeing project lifecycle, coordinating teams, and ensuring project deliverables

Preparing and managing budgets, tracking expenses, and ensuring financial efficiency

Creating project timelines, resource allocation, and scheduling activities

Engaging with clients, vendors, and team members to facilitate project execution

Delivered accurate remote interpretation for hospitals, emergency rooms, and conferences, ensuring clear communication between clinicians and patients., Demonstrated strong command of medical vocabulary and sector-specific terminology when interpreting diagnoses, treatment plans, prescriptions, and discharge instructions., Maintained confidentiality, impartiality, and professionalism while managing high-pressure interactions with empathy and attention to detail.

Provided high-quality multi-channel support (phone, live chat, email), resolving booking and travel issues to ensure customer satisfaction., Entrusted with company resources to manage bookings (flights, hotels, travel insurance) while ensuring policy compliance., Handled complex cases under pressure, demonstrating strong problem-solving, time management, and clear written communication skills — directly transferable to customer support roles across industries and to platform users.

Assisted guests with luggage and arrivals/departures, delivering friendly and efficient service to create positive first and last impressions., Reported maintenance issues and hazards promptly to ensure guest safety and operational continuity.