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Rodrigo
Sales and Recruitment Specialist with 12+ years of experience
Video resume
Contacto
Competencias
Applied persuasive techniques to proactively engage and persuade customers across various roles.
Handled end-to-end recruitment processes including candidate screening, background checks, and onboarding.
Utilized rebuttal techniques and personalized offers to increase subscription renewals and sales conversions.
Proficient with MAC OS and Trello, supporting efficient task and project management.
Resumen
Versatile professional with over 12 years of experience in sales, customer engagement, and talent acquisition, with a strong track record of team leadership and process optimization.
Logros Clave
- Led a sales team at HelloFresh, ensuring KPI achievement through coaching and performance reports.
- Managed end-to-end recruitment processes, improving candidate progression and onboarding efficiency at Salvamedica.
- Sold and provided medical equipment solutions to hospitals and practices, offering comprehensive client training and support.
Experiencia
Winback Agent
Proactively engaged with customers to persuade them to reactivate their subscriptions, employing a range of persuasive rebuttal techniques and strategically offering personalized discounts to address individual concerns and enhance customer satisfaction.
Sales Team Lead
Led a full team, ensuring they consistently met their KPIs by applying effective coaching techniques and collaborating closely with the quality assurance department., Developed and implemented bonus structures, while also completing various reports on quality, attendance, and performance.
Sales Representative
Encouraged customers to purchase home warranties by employing a variety of rebuttal techniques to address objections and secure sales., Collected and processed payment information to complete transactions efficiently.
Talent Acquisition Specialist
Managed the end-to-end recruitment process by calling candidates to schedule interviews and conduct initial screenings, coordinating operations interviews, and requesting necessary paperwork., Oversaw the progression of candidates through the recruitment pipeline, initiated background checks,...
Sales Representative
Sold and provided medical equipment to various hospitals and private practices, offering solutions to meet their specific needs., Educated doctors on the proper use of the equipment, ensuring they were fully trained., Provided on-site support in operating rooms to assist during procedures.
Inside Sales Representative
Generated leads for Account Specialists by identifying potential clients and initiating contact., Presented various provider options to meet customer needs, and gathered comprehensive customer information to support the sales process.